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The Guide to National Professional Certification Programs - GTNP3
The job market continues to change. Highly skilled and specialized workers are in demand. Traditional education cannot meet all the needs to create specialty skill workers. Certification provides up-to-date training and development while promoting individual or professional skills and knowledge in a focused manner. Certification as a way of continuing professional eduction can also be more cost effective. Employee certification is a lasting trend that will become stronger as we continue the t...
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Manager's Pocket Guide to Career Skills for the New Economy - MPGCS
This pocket guide provides all employees a gameplan for succeeding in the modern, fast changing economy. Teaches how to learn and accumulate marketable skills that will transfer to different jobs and different companies.
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Dramatically increase your EAR-Q! - TPLW
The difference between "hearing" and "listening" is huge, because listening is a skill that has to be learned, practiced and developed over time. When you finish this 54-page Power of Listening workbook, you'll have every tool you ever need to double your listening skills in only a few short weeks.
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Six easy Steps help you increase your sales, get more referrals, and earn higher commissions - CSW
There are really only two ways to sell anything. One is a struggle most of the time. Let's call this one "Hard Selling". The other seems pretty effortless. I call this one "Collaborative Selling".
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Coaching Yourself To Leadership - CYTL
What would happen if a respected business coach gave you a new model for leadership that could help you achieve the happiness, productivity and fulfillment at work you so desire? It would change your life.
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30 Seconds That Can Change Your Life - 30SCYL
It takes only a single, 30-second decision to change your work or personal life for the better. Getting to that point is what is more complex. And getting there depends on the decisions you make and the context you use to make those decisions.
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101 Ways to Build Customer Relationships - 101CR
Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers - starting with the next contact you make.
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Front Line Guide to Communicating with Employees - FLGCOMM
Here is a useful guide to communicating with employees, co-workers and bosses packed with advice for improving the way you communicate throughout your professional and personal activities.
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FrontLine Guide to Thinking Clearly - FLGTC
Thinking clearly is a skill in great demand and the ticket to higher-level jobs. Now you have a user-friendly manual that will help you model the behavior and teach your employees to think clearly a profound gift that they can use in all aspects of their lives.
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Front Line Guide To Building High Perfomance Teams - FLGTB
In life, there are a handful of opportunities that allow us to significantly and directly impact the lives of others in a positive way. Leading a high-performance team is one of the most exciting--people who participate in a high-energy, can-do organization never forget it.
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